AEC SOLAR PRIVACY POLICY

1. Introduction

AEC Solar (“AEC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit aecsun.com or interact with our services (collectively, the “Site”). This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information.

2. Scope

This Policy applies to information collected through the Site, by telephone, email, in person, or via any other channel where we provide notice of or link to this Policy. It does not cover third-party websites or services that we do not control.

3. Information We Collect

We gather three broad types of personal information:

1. Information you provide directly to us.
   When you submit web forms, call or email our team, sign up for offers, or interact with us at events, you may supply data such as your name, postal address, email, telephone number, project details, login credentials, preferred financing terms, payment information, and any survey feedback you choose to share.
   
   
2. Information we collect automatically.
   As you browse aecsun.com, our servers and analytics tools automatically record certain technical details: your IP address, device identifiers, browser type and version, operating system, the pages you view, the time and duration of each visit, the site that referred you, and cookie or pixel data that helps us recognize your device and understand how you use the Site.
   
   
3. Information we obtain from third parties.
   We occasionally receive additional data about you from lead-generation partners, social-media platforms, credit or financing agencies (to assess eligibility), and public databases. We combine this with the information we collect directly and automatically to improve accuracy and tailor our services and offers to your needs.

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4. How We Use Your Information

We use personal information to:

• Provide, administer, and improve our solar products and services
  
  
• Prepare quotes, proposals, or financing offers you request
  
  
• Schedule site assessments and installations
  
  
• Communicate with you about projects, billing, updates, and marketing offers
  
  
• Conduct analytics, research, and quality assurance
  
  
• Detect, investigate, and prevent fraud, security incidents, or misuse of the Site
  
  
• Comply with legal obligations, enforce agreements, and protect the rights of AEC, our customers, and others
  
  

5. Legal Bases (EEA/UK visitors)

Where the GDPR applies, we process personal data on the following bases: performance of a contract, legitimate interests (e.g., marketing, network security), your consent (for optional cookies or email marketing), and compliance with legal obligations.

6. Sharing of Information

We may share your information:

• Service Providers – installers, finance partners, IT hosts, analytics, payment processors, and marketing vendors who process data on our behalf under confidentiality agreements
  
  
• Affiliates and Business Partners – AEC-branded companies and SunPower Corporation for joint projects and financing
  
  
• Legal and Safety – regulators, courts, or law enforcement when required or to protect rights, safety, or property
  
  
• Business Transfers – as part of a merger, acquisition, or sale of assets; your information will remain subject to this Policy unless you are notified otherwise
  
  
• With your consent or at your direction
  
  

We do not sell or rent personal information for monetary consideration.

7. Cookies and Tracking Technologies

We use first- and third-party cookies, pixels, and similar technologies to operate the Site, remember preferences, conduct analytics, and deliver targeted advertising. You may disable non-essential cookies through our banner or your browser settings, though some features may not function properly.

8. Your Choices

• Marketing Opt-Outs – Follow the “unsubscribe” link in marketing emails or email us (see Section 13).
  
  
• Cookies – Adjust browser settings or use our cookie-management tool.
  
  
• Do Not Track – The Site does not respond to DNT signals.
  
  

9. California Privacy Rights (CCPA/CPRA)

California residents may have the right to know, access, delete, correct, or limit the use of their personal information and to opt out of “sharing” for cross-context behavioral advertising. Submit requests by emailing SolarTeam@AECenergy.com or calling +1-518-213-8786. We will verify your identity before processing. We do not discriminate for exercising CCPA rights.

10. EEA/UK Privacy Rights

If you are in the EEA/UK, you may request access, rectification, erasure, restriction, portability of your personal data, or object to certain processing. Contact us (Section 13). You may also lodge a complaint with your local supervisory authority.

11. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no online service is completely secure.

12. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and our contractual or legal requirements.

13. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete such information promptly.

14. International Data Transfers

We are headquartered in the United States. If you are located outside the U.S., your information will be transferred to, stored, and processed in the U.S. or other countries that may not provide the same level of data protection as your jurisdiction. We rely on suitable safeguards such as standard contractual clauses where required.

15. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will change upon revision. Material changes will be posted on the Site or communicated to you directly if required by law.

16. Contact Us

AEC Solar
210 Washington Avenue Extension, Albany, NY 12203, USA
Email: SolarTeam@AECenergy.com
Phone: +1-518-213-8786

If you have questions, concerns, or requests regarding this Policy or our privacy practices, please contact us using the details above.